The average Customer Service Rep salary in Massachusetts is $44,974. The salary range for a Customer Service Rep is usually between $34,896 and $54,858 per year, representing the 25th to 75th percentiles respectively. The top 10% of earners, that is the 90th percentile, have an annual salary of $77,377. The average hourly pay for a Customer Service Rep is $21.62 per hour.
The employer paying the highest salary for a Customer Service Rep job in Massachusetts is Marblehead Contributory Retirement System with an average salary as high as $74,759. Top 3 cities paying the highest average Customer Service Rep salary in Massachusetts are Boston, with an average salary of $43,117, followed by Attleboro, with an average salary of $26,391, and Norwood, with an average salary of $74,527.
| Employer | Average Salary |
|---|---|
| Marblehead Contributory Retirement System, MA | $74,759 |
| Boston Housing Authority, MA | $70,844 |
| City of Worcester, MA | $47,152 |
| City of Boston, MA | $40,619 |
| Executive Office of Health and Human Services, MA | $32,422 |
| Job Title | Average Salary |
|---|---|
| Customer Service Representative | $42,243 |
| Customer Service Rep | $38,012 |
| Customer Service Supervisor | $66,465 |
| Customer Service Specialist | $41,609 |
| Customer Service Manager | $61,380 |
| Customer Service Clerk | $63,181 |
| Customer Service Assistant | $40,197 |
| Customer Service | $47,231 |
| Customer Service Coordinator | $49,826 |
| Customer Service Associate | $28,426 |
Select a state to view specific salary for Customer Service Rep and other interesting information
| State | Average Salary | Records Number |
|---|---|---|
| Alabama | $33,071 | 15 |
| Arkansas | $39,930 | 12 |
| Arizona | $41,706 | 22 |
| California | $76,554 | 294 |
| Colorado | $43,495 | 17 |
| Connecticut | $36,918 | 24 |
| District of Columbia | $47,044 | 79 |
| Delaware | $40,783 | 7 |
| Florida | $42,383 | 258 |
| Georgia | $36,066 | 69 |
| Hawaii | $40,199 | 17 |
| Iowa | $49,763 | 11 |
| Idaho | $8,576 | 19 |
| Illinois | $7,949 | 1 |
| Indiana | $37,117 | 76 |
| Kansas | $22,115 | 91 |
| Kentucky | $32,827 | 13 |
| Louisiana | $24,821 | 19 |
| Massachusetts | $44,788 | 26 |
| Maryland | $6,694 | 8 |
| Michigan | $40,986 | 10 |
| Minnesota | $45,030 | 40 |
| Missouri | $30,850 | 614 |
| Mississippi | $27,831 | 15 |
| Montana | $21 | 13 |
| North Dakota | $50,729 | 6 |
| Nebraska | $44,425 | 2 |
| New Jersey | $34,570 | 12 |
| New Mexico | $31,433 | 6 |
| Nevada | $2,156 | 14 |
| New York | $37,496 | 21 |
| Ohio | $39,732 | 18 |
| Oklahoma | $41,793 | 29 |
| Oregon | $58,443 | 23 |
| Pennsylvania | $52,874 | 11 |
| South Carolina | $39,892 | 2 |
| South Dakota | $4,668 | 7 |
| Tennessee | $34,581 | 90 |
| Texas | $37,203 | 2093 |
| Utah | $27,649 | 15 |
| Virginia | $40,060 | 72 |
| Washington | $60,831 | 46 |
| Wisconsin | $42,852 | 31 |
| West Virginia | $43,714 | 2 |
| Wyoming | $42,558 | 2 |
Select a city to view specific salary for Customer Service Rep in this city
| City Name | State | Records Number | Average Salary |
|---|---|---|---|
| Boston | MA | 23 | $43,117 |
| Attleboro | MA | 16 | $26,391 |
| Norwood | MA | 7 | $74,527 |
| Somerville | MA | 7 | $33,853 |
| Worcester | MA | 6 | $36,020 |
| Name | State | Employer | ||
|---|---|---|---|---|
Ellen ColemanExecutive Office of Health and Human Services, MA | Ellen Coleman | MA | Executive Office of Health and Human Services | View Details |
Ellen ColemanExecutive Office Of Health And Human Services (Ehs), MA | Ellen Coleman | MA | Executive Office Of Health And Human Services (Ehs) | View Details |
Ellen ColemanExecutive Office of Health and Human Services, MA | Ellen Coleman | MA | Executive Office of Health and Human Services | View Details |
Coleman EllenExecutive Office of Health and Human Services, MA | Coleman Ellen | MA | Executive Office of Health and Human Services | View Details |
Ellen ColemanExecutive Office Of Health And Human Services (Ehs), MA | Ellen Coleman | MA | Executive Office Of Health And Human Services (Ehs) | View Details |
Amy IvoryTown of Norwood, MA | Amy Ivory | MA | Town of Norwood | View Details |
Donna DeveneyTown of Norwood, MA | Donna Deveney | MA | Town of Norwood | View Details |
Ellen ColemanExecutive Office of Health and Human Services, MA | Ellen Coleman | MA | Executive Office of Health and Human Services | View Details |
Lori Whalen MTown of Marblehead, MA | Lori Whalen M | MA | Town of Marblehead | View Details |
Nancy MinahanTown of Norwood, MA | Nancy Minahan | MA | Town of Norwood | View Details |
Lori Whalen MMarblehead Contributory Retirement System, MA | Lori Whalen M | MA | Marblehead Contributory Retirement System | View Details |
Roberta RobertsTown of Norwood, MA | Roberta Roberts | MA | Town of Norwood | View Details |
Takisha BaskinBoston Housing Authority, MA | Takisha Baskin | MA | Boston Housing Authority | View Details |
Joanne LowreTown of Norwood, MA | Joanne Lowre | MA | Town of Norwood | View Details |
Takisha BaskinBoston Housing Authority, MA | Takisha Baskin | MA | Boston Housing Authority | View Details |
Kathleen MitchellTown of Norwood, MA | Kathleen Mitchell | MA | Town of Norwood | View Details |
Cadet NagnerTown of Norwood, MA | Cadet Nagner | MA | Town of Norwood | View Details |
Amy IvoryTown of Norwood, MA | Amy Ivory | MA | Town of Norwood | View Details |
Donna Deveney MTown of Norwood, MA | Donna Deveney M | MA | Town of Norwood | View Details |
Eileen CostaCity of Somerville, MA | Eileen Costa | MA | City of Somerville | View Details |