The average Customer Service Representative salary in Massachusetts is $52,571. The salary range for a Customer Service Representative is usually between $49,343 and $54,690 per year, representing the 25th to 75th percentiles respectively. The top 10% of earners, that is the 90th percentile, have an annual salary of $59,388. The average hourly pay for a Customer Service Representative is $25.27 per hour.
The employer paying the highest salary for a Customer Service Representative job in Massachusetts is City of Somerville with an average salary as high as $61,031. Top 3 cities paying the highest average Customer Service Representative salary in Massachusetts are Shrewsbury, with an average salary of $43,783, followed by Boston, with an average salary of $51,623, and Somerville, with an average salary of $61,032.
| Employer | Average Salary |
|---|---|
| City of Somerville, MA | $61,031 |
| Town of Shrewsbury, MA | $47,724 |
| Boston Housing Authority, MA | $40,664 |
| City of Worcester, MA | $40,314 |
| City of Springfield, MA | $16,700 |
| Town of Walpole, MA | $16,439 |
| Job Title | Average Salary |
|---|---|
| Customer Service Representative | $42,243 |
| Customer Service Rep | $38,012 |
| Customer Service Supervisor | $66,465 |
| Customer Service Specialist | $41,609 |
| Customer Service Manager | $61,380 |
| Customer Service Clerk | $63,181 |
| Customer Service Assistant | $40,197 |
| Customer Service | $47,231 |
| Customer Service Coordinator | $49,826 |
| Customer Service Associate | $28,426 |
Select a state to view specific salary for Customer Service Representative and other interesting information
| State | Average Salary | Records Number |
|---|---|---|
| Alabama | $39,467 | 9 |
| Arkansas | $38,002 | 21 |
| Arizona | $37,559 | 1283 |
| California | $75,176 | 646 |
| Colorado | $53,930 | 21 |
| Connecticut | $3,360 | 27 |
| District of Columbia | $46,681 | 91 |
| Federal | $65,126 | 190 |
| Florida | $42,196 | 215 |
| Georgia | $39,473 | 752 |
| Hawaii | $43,003 | 95 |
| Iowa | $2,112 | 11 |
| Idaho | $38,530 | 113 |
| Illinois | $93,464 | 286 |
| Indiana | $35,125 | 62 |
| Kansas | $26,711 | 122 |
| Kentucky | $35,637 | 25 |
| Louisiana | $33,109 | 21 |
| Massachusetts | $50,661 | 21 |
| Maryland | $69,669 | 69 |
| Michigan | $36,495 | 39 |
| Minnesota | $48,209 | 1 |
| Missouri | $37,503 | 75 |
| Mississippi | $34,743 | 508 |
| Montana | $26 | 1 |
| North Dakota | $36,918 | 2 |
| Nebraska | $31,751 | 14 |
| New Jersey | $50,836 | 34 |
| New Mexico | $34,696 | 33 |
| Nevada | $74,861 | 13 |
| New York | $55,234 | 56 |
| Ohio | $57,758 | 231 |
| Oklahoma | $30,589 | 12 |
| Oregon | $58,019 | 14 |
| Pennsylvania | $47,740 | 40 |
| South Carolina | $43,058 | 11 |
| South Dakota | $27,434 | 2 |
| Tennessee | $39,470 | 31 |
| Texas | $41,462 | 1135 |
| Utah | $29,978 | 20 |
| Virginia | $43,365 | 89 |
| Washington | $53,050 | 141 |
| Wisconsin | $42,989 | 6 |
| West Virginia | $33,208 | 7 |
| Wyoming | $28,053 | 11 |
Select a city to view specific salary for Customer Service Representative in this city
| City Name | State | Records Number | Average Salary |
|---|---|---|---|
| Shrewsbury | MA | 13 | $43,783 |
| Boston | MA | 12 | $51,623 |
| Somerville | MA | 12 | $61,032 |
| Westfield | MA | 11 | $51,379 |
| Worcester | MA | 11 | $40,314 |
| Walpole | MA | 7 | $29,872 |
| Name | State | Employer | ||
|---|---|---|---|---|
Shari Fox LTown of Shrewsbury, MA | Shari Fox L | MA | Town of Shrewsbury | View Details |
Gabriela Portillo-PerezCity of Somerville, MA | Gabriela Portillo-Perez | MA | City of Somerville | View Details |
Patricia Tenorio CCity of Somerville, MA | Patricia Tenorio C | MA | City of Somerville | View Details |
Tiffany Savage JTown of Shrewsbury, MA | Tiffany Savage J | MA | Town of Shrewsbury | View Details |
Allison O'ConnorTown of Shrewsbury, MA | Allison O'Connor | MA | Town of Shrewsbury | View Details |
Richard Fox ATown of Shrewsbury, MA | Richard Fox A | MA | Town of Shrewsbury | View Details |
Caitrin Ferriter SCity of Westfield, MA | Caitrin Ferriter S | MA | City of Westfield | View Details |
Lynda White LTown of Shrewsbury, MA | Lynda White L | MA | Town of Shrewsbury | View Details |
Tiffany Savage JTown of Shrewsbury, MA | Tiffany Savage J | MA | Town of Shrewsbury | View Details |
Eileen CostaCity of Somerville, MA | Eileen Costa | MA | City of Somerville | View Details |
Robert Powers JCity of Somerville, MA | Robert Powers J | MA | City of Somerville | View Details |
Heather Cruz La DeCity of Somerville, MA | Heather Cruz La De | MA | City of Somerville | View Details |
Cynthia FrechetteOffice of State Treasurer and Receiver General, MA | Cynthia Frechette | MA | Office of State Treasurer and Receiver General | View Details |
Janna NoyesTown Of Danvers, MA | Janna Noyes | MA | Town Of Danvers | View Details |
Joan MenzelCity Of Westfield, MA | Joan Menzel | MA | City Of Westfield | View Details |
Allison O'ConnorTown of Shrewsbury, MA | Allison O'Connor | MA | Town of Shrewsbury | View Details |
Anne StevensTown of Concord, MA | Anne Stevens | MA | Town of Concord | View Details |
Richard GrantUniversity Of Massachusetts System (ums), MA | Richard Grant | MA | University Of Massachusetts System (ums) | View Details |
Diane Saleh HTown of Concord, MA | Diane Saleh H | MA | Town of Concord | View Details |
Stevens AnneTown of Concord, MA | Stevens Anne | MA | Town of Concord | View Details |