The average Customer Service Representative salary in Massachusetts is $44,335. The salary range for a Customer Service Representative is usually between $25,754 and $51,425 per year, representing the 25th to 75th percentiles respectively. The top 10% of earners, that is the 90th percentile, have an annual salary of $69,325. The average hourly pay for a Customer Service Representative is $21.31 per hour.
The employer paying the highest salary for a Customer Service Representative job in Massachusetts is Town of Danvers with an average salary as high as $61,498. Top 3 cities paying the highest average Customer Service Representative salary in Massachusetts are Shrewsbury, with an average salary of $43,783, followed by Westfield, with an average salary of $51,379, and Boston, with an average salary of $34,813.
| Employer | Average Salary |
|---|---|
| Town of Danvers, MA | $61,498 |
| Town of Shrewsbury, MA | $57,016 |
| Town of Walpole, MA | $44,490 |
| City of Springfield, MA | $44,334 |
| Boston Housing Authority, MA | $34,813 |
| City of Worcester, MA | $34,412 |
| Job Title | Average Salary |
|---|---|
| Customer Service Representative | $38,500 |
| Customer Service Rep | $33,172 |
| Customer Service Supervisor | $63,230 |
| Customer Service Specialist | $39,600 |
| Customer Service Manager | $57,672 |
| Customer Service Clerk | $37,175 |
| Customer Service | $42,295 |
| Customer Service Coordinator | $44,679 |
| Customer Service Assistant | $35,997 |
| Customer Service Technician | $43,805 |
Select a state to view specific salary for Customer Service Representative and other interesting information
| State | Average Salary | Records Number |
|---|---|---|
| Alabama | $39,467 | 9 |
| Arkansas | $34,521 | 55 |
| Arizona | $37,203 | 1396 |
| California | $81,458 | 1529 |
| Colorado | $35,610 | 28 |
| Connecticut | $3,520 | 24 |
| District of Columbia | $46,681 | 91 |
| Federal | $65,126 | 190 |
| Florida | $35,808 | 413 |
| Georgia | $35,832 | 737 |
| Iowa | $46,404 | 14 |
| Idaho | $34,581 | 251 |
| Illinois | $92,087 | 284 |
| Indiana | $32,983 | 46 |
| Kansas | $31,035 | 52 |
| Kentucky | $21,548 | 56 |
| Louisiana | $32,569 | 16 |
| Massachusetts | $40,935 | 33 |
| Maryland | $56,582 | 70 |
| Michigan | $34,514 | 30 |
| Minnesota | $17,551 | 3 |
| Missouri | $36,792 | 57 |
| Mississippi | $28,644 | 453 |
| Montana | $23 | 1 |
| North Dakota | $36,918 | 2 |
| Nebraska | $31,751 | 14 |
| New Jersey | $41,958 | 52 |
| New Mexico | $31,536 | 28 |
| Nevada | $74,861 | 13 |
| New York | $52,986 | 99 |
| Ohio | $39,751 | 849 |
| Oklahoma | $35,234 | 10 |
| Oregon | $63,068 | 10 |
| Pennsylvania | $43,912 | 50 |
| South Carolina | $60,301 | 11 |
| South Dakota | $27,434 | 2 |
| Tennessee | $31,803 | 10 |
| Texas | $34,850 | 396 |
| Utah | $39,470 | 37 |
| Virginia | $37,753 | 88 |
| Washington | $44,657 | 190 |
| Wisconsin | $48,443 | 1 |
| West Virginia | $45,823 | 2 |
| Wyoming | $28,053 | 11 |
Select a city to view specific salary for Customer Service Representative in this city
| City Name | State | Records Number | Average Salary |
|---|---|---|---|
| Shrewsbury | MA | 13 | $43,783 |
| Westfield | MA | 11 | $51,379 |
| Boston | MA | 10 | $34,813 |
| Somerville | MA | 8 | $40,708 |
| Worcester | MA | 8 | $34,412 |
| Walpole | MA | 7 | $29,872 |
| Name | State | Employer | ||
|---|---|---|---|---|
Shari Fox LTown of Shrewsbury, MA | Shari Fox L | MA | Town of Shrewsbury | View Details |
Richard Fox ATown of Shrewsbury, MA | Richard Fox A | MA | Town of Shrewsbury | View Details |
Caitrin Ferriter SCity of Westfield, MA | Caitrin Ferriter S | MA | City of Westfield | View Details |
Lynda White LTown of Shrewsbury, MA | Lynda White L | MA | Town of Shrewsbury | View Details |
Tiffany Savage JTown of Shrewsbury, MA | Tiffany Savage J | MA | Town of Shrewsbury | View Details |
Cynthia FrechetteOffice of State Treasurer and Receiver General, MA | Cynthia Frechette | MA | Office of State Treasurer and Receiver General | View Details |
Janna NoyesTown Of Danvers, MA | Janna Noyes | MA | Town Of Danvers | View Details |
Joan MenzelCity Of Westfield, MA | Joan Menzel | MA | City Of Westfield | View Details |
Allison O'ConnorTown of Shrewsbury, MA | Allison O'Connor | MA | Town of Shrewsbury | View Details |
Anne StevensTown of Concord, MA | Anne Stevens | MA | Town of Concord | View Details |
Richard GrantUniversity Of Massachusetts System (ums), MA | Richard Grant | MA | University Of Massachusetts System (ums) | View Details |
Diane Saleh HTown of Concord, MA | Diane Saleh H | MA | Town of Concord | View Details |
Stevens AnneTown of Concord, MA | Stevens Anne | MA | Town of Concord | View Details |
Debra PrattTown of Danvers, MA | Debra Pratt | MA | Town of Danvers | View Details |
Janna NoyesTown of Danvers, MA | Janna Noyes | MA | Town of Danvers | View Details |
Saleh Diane HTown of Concord, MA | Saleh Diane H | MA | Town of Concord | View Details |
Janna NoyesTown of Danvers, MA | Janna Noyes | MA | Town of Danvers | View Details |
Debra PrattTown of Danvers, MA | Debra Pratt | MA | Town of Danvers | View Details |
Lynda White LTown Of Shrewsbury And School District Of Shrewsbury, MA | Lynda White L | MA | Town Of Shrewsbury And School District Of Shrewsbury | View Details |
Janna NoyesTown of Danvers, MA | Janna Noyes | MA | Town of Danvers | View Details |
